Terms and Conditions

Last updated: October 8, 2025

Welcome to Top Bed Bug Exterminator (“Company,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) and our pest control services (the “Services”), you agree to these Terms and Conditions. If you do not agree, please do not use our Site or Services.

1. Scope of Services

We provide professional residential and commercial bed bug extermination including inspections, heat treatments, Aprehend® biopesticide applications, chemical treatments, steam treatments, mattress encasement installations, and K9 detection. Services are available only in our published service areas.

2. Use of Website

The Site allows customers to request estimates, schedule appointments, and learn about treatment options. You agree to use the Site lawfully and in compliance with these Terms.

3. Appointments, Estimates & Service Agreements

Phone, web, or email estimates are preliminary and subject to on-site inspection.

Appointments are confirmed only when acknowledged in writing by our office or technician.

We may reschedule or decline service for safety, accessibility, or legal reasons.

Clients must ensure property access and follow preparation instructions before treatment.

4. Payments

Payment is due upon completion unless otherwise agreed in writing.

Accepted methods include credit/debit card and authorized online payment systems.

Prices are subject to applicable taxes and fees; late or failed payments may incur administrative charges.

5. Service Guarantee & Limitations

Our methods are designed to eliminate active infestations. However, no company can guarantee permanent prevention as reinfestation can occur from external sources. Any warranties or follow-ups vary by service type and location and will be provided in writing.

6. Health & Safety

Customers must follow all pre- and post-treatment instructions.

We use EPA-registered products and industry-standard methods.

Please inform our team of medical sensitivities, pets, or special conditions prior to service.

7. Commercial Clients

Commercial clients must ensure treatment areas meet occupational safety and access standards. Custom scheduling, multi-site agreements, and service plans may apply and will be confirmed in writing.

8. Privacy & Data Protection

We collect and process personal data to respond to inquiries, schedule services, and improve customer experience, in accordance with our Privacy Policy. We do not sell personal data and disclose it only as required by law.

9. Intellectual Property

All Site content (text, graphics, logos, images, design) is owned by Top Bed Bug Exterminator and protected by applicable IP laws. You may not copy or distribute material without written permission.

10. Disclaimer & Liability

Site content is provided for informational purposes only. To the fullest extent permitted by law, we disclaim all warranties and are not liable for losses arising from Site use, reliance on content, service interruptions, or third-party acts.

11. External Links

Links to third-party websites are provided for convenience. We are not responsible for their content or practices.

12. Changes to Terms

We may update these Terms periodically. The latest version will be posted here with an updated date. Continued use constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the United States and the state where the service is rendered, without regard to conflict-of-law principles.

14. Contact

Top Bed Bug Exterminator Phone: (773) 839-3893 Email: admin@topbedbugexterminator.com Website: www.topbedbugexterminator.com